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Support
How can we help?
Find quick answers or open a support ticket for domain, DNS, transfer, and billing issues.
Domains
Transfers
DNS
Billing
Popular help topics
Start with the category closest to your issue.
Transfers
Unlocking, EPP codes, transfer timing, and approvals.
DNS & nameservers
A, CNAME, MX, TXT, propagation, and nameserver changes.
Billing
Invoices, payments, renewals, and refunds.
When to open a ticket
Use support tickets when the issue needs account-level review.
Transfer help
Use a ticket for EPP, unlock, approval, or transfer status issues.
Billing review
Use a ticket when payments, renewals, invoices, or refunds need manual review.
DNS troubleshooting
Use a ticket if records look correct but behavior still does not match expectations.
Operational changes
Use a ticket for domain-specific actions that need internal confirmation.